Refund & Returns Policy –

NationRise Academy

Overview

At NationRise Academy, we are committed to providing high-quality Marvels Study Guides. If you are not satisfied with your purchase, we’re here to help.


Returns

  • Returns are accepted within 7 days of delivery
  • To qualify for a return:
    • The book must be unused
    • In its original condition
    • In its original packaging

❌ We do not accept returns for:

  • Books that have been used, written in, or damaged by the customer
  • Products returned after 7 days

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

We will:

  • Replace the item at no extra cost OR
  • Provide a refund if replacement is not possible

Refunds

Once your return is received and inspected:

  • You will be notified via email
  • If approved, your refund will be processed within 3–7 working days

Refunds will be issued via:

  • Original payment method OR
  • EFT (if applicable)

Exchanges

We only replace items if they are:

  • Defective
  • Damaged

To request an exchange, contact us first before sending the item back.


Return Shipping

  • Customers are responsible for return shipping costs
  • Shipping fees are non-refundable
  • We recommend using a trackable courier service

Contact Us

For all returns, refunds, or queries:

📧 Email: edwintutoring1@gmail.com/ info@edwintutoring.co.za
📱 WhatsApp: +27 64 6373 471


Important Note

These study guides are designed to support academic success. Please ensure you review your order carefully before purchasing.